Customer Service
Delivery Information
FREE Delivery on all orders over £150 (ex VAT)
We offer free delivery on all orders over £150 (ex VAT). A charge of £9.00 (ex VAT) is added to orders under £150 (ex VAT) for mainland UK.
Delivery Cost may vary depending on your location.
FREE Click & Collect Service
We offer a click and collect service. Once your items are added to the basket and your ready to check out, simply choose Click and Collect as your delivery option. You will be notified by email once your order is ready for collection.
Items without customisation
For items without personalisation, orders will take between 3-5 working days to be delivered.
Customised items
Standard Delivery – Orders will take between 7-10 working days to be delivered.
If you have any questions about your order please call our customer service team on 01274 889 299 or email info@embroideryinhouse.com